The Vodafone Ghana Foundation has reintroduced the Vodafone SuperCare service to students at the Mampong Senior High Technical School for the Deaf in Mampong Akuapem as part of its Care Month initiative.
In 2017, Vodafone Ghana launched the SuperCare platform, a special customer support line for those who are hard of hearing. This was done as part of the telecoms company's strategy to provide customers with a more inclusive and balanced experience across all platforms.
The Vodafone Ghana SuperCare team reintroduced the platform to the students during the presentation and showed them how to use it.
Speaking about this initiative by the Vodafone Ghana team, Angela Mensah-Poku, Director of Digital and Commercial Operations, said: "We strive to enhance the accessibility and convenience of our services for clients with health issues or disabilities. We are able to create breakthroughs like SuperCare because of this focus."
In relation to the Care Month initiative, she added, "The focus of October has been on demonstrating to our consumers how much we value them through various events at various touchpoints. We are thrilled to have involved school-age children in this endeavour."
Madam Grace Ofori-Yeboah, the principal of Mampong Senior High Technical School for the Deaf, showed her gratitude to the Vodafone team by saying, "Your input and enthusiasm in reintroducing the SuperCare service to the Deaf community was most helpful.
"Your efforts will go a long way to helping both staff and students make a vast improvement in teaching and learning."
The Vodafone Foundation also took the opportunity to educate both teachers and students on how to use digital learning platforms and incorporate technology into lessons. Among other things, the students learned how to build circuits and alarm systems.
Vodafone Ghana designated October as the month to commemorate its Care Month initiatives.
The campaign was a way to appreciate both employees who consistently make customers happy and customers who help the business grow.
Latest Stories
-
Over 80 educational projects to be commissioned this week
3 hours -
Kuami Eugene shows leadership; mobilises fellow artistes for peace song
5 hours -
The JOY Prime Made in Ghana Fair: Why not miss it!
5 hours -
GPL 2024/25: Struggling Asante Kotoko aim to bounce back against high-flying Nations FC
6 hours -
GES Deputy D-G admonishes students to uphold integrity and teamwork
6 hours -
Election 2024: Osabarima Dr Owusu Beyeeman advocates for peace
6 hours -
Fashion at Joy Prime Made in Ghana Fair
8 hours -
Alan Kyerematen wanted me to be his running mate – Okyeame Kwame
9 hours -
AFCON 2025Q: Otto Addo calls up Jerry Afriyie, two others for Niger clash
10 hours -
Vacant Seats: Supreme Court failed to strengthen Ghana’s democracy – NDC’s Beatrice Annan
10 hours -
Coop Kee makes bold statement with ‘Ohemaa’
11 hours -
Judiciary not a rubber stamp for Jubilee House decisions – Atta Akyea asserts
11 hours -
Judiciary being manipulated by politicians – Franklin Cudjoe claims
11 hours -
NPP slams ‘unwarranted and disgraceful’ attacks on Kufuor
11 hours -
Election 2024: Dampare cautions public against electoral misconduct
11 hours