A Virgin Atlantic flight was forced to turn around after it emerged that one of the pilots had not completed all of their company training.
Flight VS3, which was en route to New York after taking off from Heathrow on Monday, was ordered to return around half an hour after taking off.
The Airbus A330 arrived back at the London-based airport about an hour later, where the co-pilot was replaced.
Despite the first officer being fully licensed and qualified to operate the aircraft, they had not completed the "final assessment flight" required by the airline.
As a result, the captain had not been given designated trainer status and the pairing of pilots was in breach of "internal training protocols" but not of UK aviation and safety regulations.
A Civil Aviation Authority spokesperson said it was made aware of the incident by the airline and confirmed "both pilots were suitably licensed and qualified to undertake the flight".
The captain has been described as "highly experienced" with "many thousands of hours of flight time during 17 years at Virgin Atlantic", while his co-pilot was said to have joined the airline in 2017.
Virgin Atlantic, which is largely owned by billionaire Richard Branson, blamed the incident on a "rostering error" and said the officer was replaced to ensure "full compliance" with its protocols.
After the change was made, the flight was able to resume and eventually landed at New York's JFK airport around two hours and 40 minutes later than planned.
Meanwhile, internal operations at Virgin Atlantic have been reviewed and updated to avoid a similar incident from happening in the future.
The airline apologised for the inconvenience caused to its customers.
Latest Stories
-
MTN Ghana reaffirms commitment to digital inclusion with GH₵17.6m support for Girls in ICT
9 minutes -
Vincent Assafuah petitions Mahama over ‘desecration’ of Independence Square by foreign gay couple
17 minutes -
Ronaldo signs new deal with Saudi club Al-Nassr
26 minutes -
Gov’t committed to passing Non-Profit Bill to regulate civil society – Veep
35 minutes -
Kotoko, Hearts set for Super Clash in President’s Cup showdown
38 minutes -
Charles Quao’s journey to the top: A Ghanaian entrepreneur reimagines African luxury
45 minutes -
MOTI to elebrate 2025 MSME Day with national event focused on digital empowerment and sustainability
50 minutes -
Galamsey’s silent scars deepen in Ghana amidst China’s blame on local collusion
56 minutes -
Okyeame Kwame hints at historic collaboration with government
1 hour -
Cardoso proud of Sundowns despite Club World Cup exit
1 hour -
Socaloca hosts workshop to empower football stakeholders with digital tools
1 hour -
The identity crisis behind Ghana’s obsession with honorifics
2 hours -
Andy Yiadom extends Reading FC stay until 2026 after injury comeback
2 hours -
Ntim Fordjour blames Mahama, NDC for ‘desecration’ of Independence Square by foreign gay couple
2 hours -
Suzzy Pinamang undergoes successful eye surgery in UK – Rafik Mahama says
2 hours