Tesla has begun to recall 158,000 Model S and Model X vehicles in the US over issues with failing touchscreens that regulators were concerned could increase the risk of crashes.
The National Highway Traffic Safety Administration sent Tesla a letter requesting the recall in January.
Tesla recalls US vehicles over failing touchscreenshttps://t.co/o7RVAG0UtY
— Herb Scribner (@HerbScribner) February 2, 2021
Tesla did not respond at the time.
But drivers of affected cars report that they have now started receiving emails about what to do next.
The issue affects Model S sedans built between 2012 and 2018 and Model X SUVs from 2016 to 2018.
The NHTSA said over-the-air updates from Tesla to mitigate the issue were "insufficient".
The email from Tesla, sent to affected customers, acknowledges the issues and states that it has "voluntarily" decided to recall the affected models.
It reads: "There is no need at this time to contact us as we will notify you when the parts become available."
It added: "We kindly ask that you do not schedule a service appointment unless you receive a vehicle alert signalling memory storage device degradation or are actively experiencing a persistent blank centre display that does not recover after restarting the touchscreen."
It also offered to reimburse drivers who had already paid for repairs.
Latest Stories
-
DAMC, Free Food Company, to distribute 10,000 packs of food to street kids
1 hour -
Kwame Boafo Akuffo: Court ruling on re-collation flawed
1 hour -
Samuel Yaw Adusei: The strategist behind NDC’s electoral security in Ashanti region
1 hour -
I’m confident posterity will judge my performance well – Akufo-Addo
2 hours -
Syria’s minorities seek security as country charts new future
2 hours -
Prof. Nana Aba Appiah Amfo re-appointed as Vice-Chancellor of the University of Ghana
2 hours -
German police probe market attack security and warnings
2 hours -
Grief and anger in Magdeburg after Christmas market attack
2 hours -
Baltasar Coin becomes first Ghanaian meme coin to hit DEX Screener at $100K market cap
3 hours -
EC blames re-collation of disputed results on widespread lawlessness by party supporters
4 hours -
Top 20 Ghanaian songs released in 2024
4 hours -
Beating Messi’s Inter Miami to MLS Cup feels amazing – Joseph Paintsil
4 hours -
NDC administration will reverse all ‘last-minute’ gov’t employee promotions – Asiedu Nketiah
4 hours -
Kudus sights ‘authority and kingship’ for elephant stool celebration
4 hours -
We’ll embrace cutting-edge technologies to address emerging healthcare needs – Prof. Antwi-Kusi
5 hours