MTN Ghana has announced that it has secured additional capacity from its international partners to help improve data and internet services to its subscribers.
This was captured in a statement issued by the mobile operator this morning March 18, 2024.
According to MTN Ghana, “We are happy to inform you that we have secured additional capacity from our international partners, which has resulted in an improvement in your data experience.”
Background
Some Mobile Network Operators were last week hit by some disruptions in their data offering and services following cuts to some subsea cables.
This made it difficult for these operators to offer uninterrupted data services to their clients.
The National Communications Authority in a statement issued after a meeting with the service providers and Mobile Network Operators said they expect a minimum of five weeks for the services to be fully restored.
MTN on resolving issue
MTN Ghana in the statement apologised to its customers for the inconvenience that the current situation may have caused, as it stated “We are working hard to resolve the issue as soon as practicable”.
The telecom giant added, “Rest assured that we are exploring all options to ease your data challenges”.
MTN promised to update subscribers as soon as there are fresh developments on these issues.
Latest Stories
-
Razak Opoku: KGL-NLA contract the best since establishment of NLA in 1958
22 minutes -
Daily insight for CEOs: Customer-centric innovation – Designing for relevance and growth
36 minutes -
36 Prison inmates write BECE, 2 candidates die, 16 more invigilators arrested
2 hours -
GII boss commends AG’s anti-corruption approach
2 hours -
Customs Commissioner hails GRA’s support services division as ‘Unsung Engine Room’ at strategic retreat
2 hours -
Good gov’t can have bad nuts – Agyapa Mercer backs NSA probe, calls for accountability
2 hours -
Let’s not entangle AG’s ORAL probe in politics – Dr Yankson
2 hours -
GRA’s support services sivision champions strategic transformation at 2025 management retreat in Ho
3 hours -
GES extends school selection deadline to June 25 amid Private SHS inclusion
3 hours -
7 Lawra SHS students missing, feared dead after boat capsizes on Black Volta
3 hours -
Gov’t dismissive and insensitive over nurses’ plight – Agyapa-Mercer
3 hours -
NSA still using fraud-prone system after GH¢548m scandal – MFWA raises alarm
3 hours -
Stop forcing workers to strike before honoring agreements – Justice Yankson urges gov’t
4 hours -
We may resume strike if gov’t doesn’t honour its part of the bargain – GRNMA
4 hours -
‘I will leave it to Otto Addo to assess how I fared in the Unity Cup’ – Bonsu Baah
5 hours