The Consumer Protection Agency is calling on all Ghanaians to put off their phones for six hours on May 27 to protest against poor service quality by telecom operators.
According to the Agency, the 'Ghana Off Phone Day', which requests mobile phone users to put off their phones from 6am-12pm, will cost the telecommunication industry an estimated $6 million.
The protest, according to organisers, would send a strong signal to the telecom operators that their busniess depends on customers whose concerns must not be ignored all the time as has been happening.
A statement signed by CPA Programs & Research Head, Nana Prempeh Aduhene said “...it is only when we hit their pockets that they will respect our rights as consumers and not take us for granted.”
The agency said despite its persistent calls on the telecom operators, the National Communications Authority (NCA) and the Communications Minister to provide better services to the public, nothing seems to change.
It is against this background that the Agency is appealing to mobile phone users and the general public to join in a massive demonstration on May 27 in Accra during which a petition would be presented to the Communications Minister.
The protest march starts at 9am from the Kwame Nkrumah Circle through the High Street, down to Rawlings Park, Kojo Thompson Road, through the Kimbu Lane and to the Ministry of Communications, proceeding through Osu and ending at the Dankwa Circle.
By: Dorcas Efe Mensah/myjoyonline.com/Ghana
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