The Acting Director of the National Service Authority has set his sights on leaving an indelible mark on the institution by establishing a system so robust that no one would dare tamper with it in the years to come.
Felix Gyamfi speaking on Joy FM’s PM Express on Wednesday, February 12, Gyamfi made it clear that his legacy at the National Service Authority will be defined by stringent auditing systems, standardized operating procedures, and an unshakable payroll system.
“By the time I leave, I want to be remembered for setting up a very stringent auditing system, standard operating procedures, and then instituting a robust payroll system.
"That’s if you were to come 10 years later, 20 years later, you would dare not touch it,” he declared with conviction.
For Mr Gyamfi, a well-structured payroll and auditing system is not just an administrative necessity—it is a foundational pillar that ensures efficiency, transparency, and sustainability.
He envisions a future where service personnel receive timely payments without unnecessary delays, fostering trust and reliability in the system.
Beyond structural reforms, Mr Gyamfi urged Ghanaians to pay close attention to the upcoming projects and schemes the National Service Authority is rolling out.
These initiatives, he underscored, are directly aligned with the President’s agenda for youth development and will have tangible impacts across the country.
“I would want you to pay attention to the National Service Authority in the months to come, as we roll out a series of projects and schemes around the country to boost or give real meaning to the President’s agenda for youth development,” he stated.
Addressing the growing concern that many National Service personnel prefer placements in urban corporate institutions over rural areas, Mr Gyamfi expressed his ambition to strike a balance.
He revealed his hope to achieve a 50% deployment parity between the private and public sectors this year. He believes strategic placements, including in rural areas, will significantly contribute to national development.
“We would be sending service persons to institutions where we feel their service will be felt the most. If it happens to be rural areas, that will be good, because we have to do something about the outcome of results in the Free SHS, which has become a question of intention,” he explained.
Beyond professional experience, Felix Gyamfi sees national service as an opportunity for young Ghanaians to discover their own country.
He stressed that many do not fully grasp the transformative changes happening outside major cities and that national service should be a tool for broadening perspectives.
“People should get to know this country. We should encourage people to see other parts of this country so the idea behind national service is rightly achieved.
"The Tamale or Damongo people spoke about 10 or 12 years ago is not the same place. If you go to Savelugu today, it has changed completely,” he noted.
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