Ms. Nikki Spottiswoode, Regional Director Africa, MoneyGram, on Wednesday said the collaboration in establishing GCB Moneygram was an obvious choice since the bank has the largest branch network across Ghana and it would make it convenient for customers to have access to the service.
She said MoneyGram had firmly established itself as one of the leading money transfer services in Ghana for the past six years and the demand for the service had encouraged them to expand their agent network to cover more locations in the country.
"We share similar values and a commitment to quality customer service and extremely competitive fees," she said.
Ms. Spottiswoode stated that the MoneyGram service allowed customers to safely send money around the world in as little as ten minutes, subject to agent availability and hours of operations.
Making the remarks at the Ghana Commercial Bank (GCB) MoneyGram launch in Accra, Ms. Spottiswoode said the new service would enable Ghanaians abroad to send money to relatives in Ghana in a more convenient and safer way.
The Bank said the new product was as a result of an agreement between GCB and MoneyGram International, and would enable beneficiaries to receive their remittances at any of the 133 GCB branches strategically spread in the country.
Its convenient and reliable network includes retailers, international post offices and financial institutions, the release said.
Ms. Spottiswoode said the GCB was implementing new corporate strategy to deliver quality services and create value for its shareholders.
"We believe that this new alliance with MoneyGram brings on board an international service that is in line with the varied needs of our customers."
MoneyGram International is a leading global payment services company whose mission is to provide beneficiaries with affordable, reliable and convenient payment services including money transfer services.
It is currently operating in 125,000 money transfer locations in 170 countries including 4,300 locations in Africa.
Source: GNA
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