Hundreds of workers were paid to transcribe voice recordings of Facebook users, it has emerged.
Facebook is the latest company to confirm it has used third-party workers to do such work, following Google, Apple, Microsoft and Amazon.
The practice had been halted "more than a week ago", Facebook said.
Workers were given audio of people's conversations but were not told how it was obtained, according to Bloomberg, which was first to report the news.
Facebook said the recordings were being transcribed manually so that artificial intelligence systems used to automatically transcribe conversations could be improved.
It added this had been done only when users had opted in to transcription services and given permission for microphone access.
"Much like Apple and Google, we paused human review of audio more than a week ago," a spokeswoman said.
Facebook's lead supervisory authority on data protection within the EU is Ireland's Data Protection Commissioner.
"We are now seeking detailed information from Facebook on the processing in question and how Facebook believes that such processing of data is compliant with their GDPR [General Data Protection Regulation] obligations," a spokeswoman told BBC News.
Earlier this month, Apple and Google said they had paused the practice of getting workers to listen to voice recordings of users so they could be transcribed.
Microsoft also confirmed voice recordings of users of Skype's automatic translation service were also analysed by humans.
The data regulator in Luxembourg is also currently in discussions with Amazon about its similar use of workers to check some Alexa voice recordings.
DISCLAIMER: The Views, Comments, Opinions, Contributions and Statements made by Readers and Contributors on this platform do not necessarily represent the views or policy of Multimedia Group Limited.
Tags:
Latest Stories
-
Dreams FC denies allegations of attempting to sign Najeeb Yakubu
4 mins -
Election 2024: ‘Right to free and fair elections non-negotiable’ – Akufo-Addo
9 mins -
Kurt Okraku took out my passport from the U23 squad that travelled to Japan – Najeeb Yakubu alleges
20 mins -
Where hope fails: Ghana’s decaying home for the destitute
30 mins -
NDC Mining Committee for 2024 campaign refutes allegations of recruiting thugs for elections
40 mins -
Traction Control: A lifesaver with an off switch? Here’s why it exists
43 mins -
I don’t need anyman to woo me with money – Miss Malaika 2024 winner refutes pimping claims
50 mins -
”Kurt Okraku sabotaged my national team career because I refused to sign with Dreams FC” – Najeeb Yakubu
51 mins -
Businesses urged to leverage Generative AI for enhanced customer engagement
55 mins -
MultiChoice Ghana partners with Ghana Hotels Association to elevate guest entertainment
1 hour -
Bawumia’s music streaming app or Mahama’s pay-per-view TV channel?
1 hour -
Karpowership Ghana empowers 40 Takoradi Technical University students with scholarship
1 hour -
We expect significant reduction in prices of petroleum products in coming weeks – CEO AOMC
1 hour -
Betway Africa offers once-in-a-lifetime ‘Play-on-the-Pitch’ experience at Emirates Stadium
2 hours -
I coined the term ‘hype man’ in Ghana – Merqury Quaye
2 hours