The Electricity Company of Ghana Limited (ECG), has announced a digital shift for services like new connections, separate meters, and additional loads.
Starting February 1, 2024, these services will exclusively be available through the ECG Mobile App.
This move aligns with ECG's digital transformation agenda, aiming to enhance customer service efficiency.
ECG emphasised the importance of providing precise and active contact details during the application process, as all communication will be conducted through the provided telephone numbers.
“Customers should note that all responses regarding their applications will be communicated to them through their contact telephone numbers provided.”
“Customers are therefore advised to provide accurate information when applying for the service.”
Latest Stories
-
Prof Opoku-Agyemang donates to Tamale orphanage to mark her birthday
47 mins -
Don’t call re-painted old schools brand new infrastructure – Prof Opoku-Agyemang tells gov’t
1 hour -
Sunon Asogli plant will be back on stream in a few weeks – ECG
2 hours -
ECOWAS deploys observers for Dec. 7 election
2 hours -
73 officers commissioned into Ghana Armed Forces
2 hours -
Impending shutdown of three power plants won’t happen – ECG MD
2 hours -
Ghana shouldn’t have experienced any ‘dumsor’ after 2017 – IES Boss
3 hours -
Lamens flouted some food safety laws in re-bagging rice – Former FDA Boss Alhaji Hudu Mogtari
3 hours -
Afcon exit: Our issue is administrative failure and mismanagement, not lack of talent – Saddick Adams
4 hours -
WAPCo to commence major pipeline maintenance and inspection from November 25
4 hours -
CEO of Oro Oil Ghana Limited Maxwell Commey listed among the 100 Most Influential People Awards, 2024
4 hours -
Power crisis: Amandi is off due to maintenance, not debt – ECG Boss
4 hours -
Votes cast for late Akua Donkor to be declared invalid – Electoral Commission
4 hours -
You can’t keep “incompetent” Otto Addo for the long term – Countryman Songo
5 hours -
Joy FM holds 2024 Prayer Summit for Peace
5 hours