In reference to the concerns raised to @gtbankghana on some account debits, we wish to state that the few affected customers had transacted and traded in cryptocurrencies.
The referenced debits are solely the FX differential between the unapproved FX rates applied on the crypto trading platforms and standard FX rates applicable to all other valid transactions advised by the Bank.
GTBank Ghana has taken steps to engage individual customers who were involved in these transactions.
The Bank remains a business operating under the laws in the financial industry and will not unduly cause its customers dissatisfaction in any regard.
In reference to the public notices issued by the Securities and Exchange Commission (SEC) and Bank of Ghana (BoG), cryptocurrencies are not an approved legal tender in Ghana and the general public has been warned to desist from transacting in them as doing so is at their own risk.
The online platforms on which they are traded have not been issued any license and for that matter, are not regulated.
Hence, all merchants and platforms offering such cryptocurrencies are to be reported to the Securities and Exchange Commission (SEC) Ghana for necessary action.
We wish to state that all other non-crypto-based transactions are not impacted by the FX differential debit.
However, if any customer has experienced any debit transactions other than the aforesaid (Binance, etc.) please call us now on 0800 124 000 for immediate support.
Corporate Communication and Experience Guaranty Trust Bank (Ghana) Limited
Latest Stories
-
Koforidua Catholic Bishop warns clergy against unfounded prophecies after helicopter crash
8 minutes -
Melcom Group signs book of condolence in honour of 8 fallen patriots
8 minutes -
Why I think Dr Bryan Acheampong is simply the best
17 minutes -
Access Bank, others pay tribute to helicopter crash victims
17 minutes -
I believe NPP will give me mandate to lead – Dr Adutwum
28 minutes -
Observer missions push for EC appointment overhaul, lower presidential age limit
31 minutes -
Fidelity Bank launches ‘Sika Bumm Reloaded’ promo
35 minutes -
‘Let’s Talk’ premieres on JoyPrime with powerful, emotional stories
41 minutes -
Kyei-Mensah-Bonsu calls for insurance cover for all military helicopters
46 minutes -
Quick Service Restaurants are delivering cutting-edge services using digital payments – A Better Way to Pay!
48 minutes -
Enimil Ashon: Vetting prophecy: Na who cause am?
52 minutes -
How Brisk Walking can help control Blood Sugar and Lower Blood Pressure
1 hour -
Commercial transport operators threaten protest over deplorable Pokuase–Nsawam road
1 hour -
Keep politics out of presidential planes and helicopter procurement – Asantehene tells politicians
2 hours -
Ghana’s macroeconomic outlook depends on successful implementation of recovery reforms – World Bank
2 hours