Google has fixed an issue that meant the NHS Covid-19 app stopped working on some Android phones, with users reporting being stuck on the loading page.
People expressed concern on social media that it would mean contact data was not being uploaded and users would not receive exposure notifications.
Google reassured users no data had been lost.
The issue affected other countries' track and trace apps too.
Users were told not to clear storage in their app, despite some people suggesting that might be a fix.
Rather than solve the problem, that may cause a loss of data and matches from the period the app was not working, according to Google.
In some cases, apps stuck on the loading page could be kick-started by rebooting the phone.
In a statement, Google said: "Late in the evening on 12 January, an issue with the exposure notifications system on Android began causing delays in the checking of potential exposures for those with apps installed.
"We have issued a fix. It may take a few hours for devices to catch up, and in some cases, we will work directly with developers to help with recovery. The issue did not cause the loss of any data or potential exposures."
In November, a bug meant the the app stopped working for many iPhone users, although Apple said it did not think the problem was its fault, because apps in other countries were not affected.
At the time the NHS told users to reset their iPhone location and privacy settings, and to make sure they had the most up-to-date version of its operating system.
The England and Wales NHS Covid-19 contact tracing app had been downloaded more than 20 million times as of 2 December.
Scotland and Northern Ireland run separate apps.
Latest Stories
-
Amenfiman Bank increases financial support to SMEs, offers up to a million cedis to clients in loans
5 minutes -
KNUST TCC-CIMET launches Engineering Design Competition on circular economy
23 minutes -
“Programme baako, definitions brebree” – Oppong Nkrumah mocks 24-hour economy
34 minutes -
UG Corporate Football League: Group B delivers surprises in week two
39 minutes -
Minority’s motion to probe post-Dec. 7 dismissals blocked
45 minutes -
Politicians use power to commission projects before state ownership – Dr Asiedu
1 hour -
AZ Alkmaar eyes partnership with Yorktown FC; club officials set for Ghana visit
2 hours -
Armed men allegedly invade Peter Amewu’s residence in Hohoe
2 hours -
Korle Bu Maternity Block renovation to be completed soon
2 hours -
Investigate non-equitable promotions at GPHA – Transport Minister charges Director-General
2 hours -
There are less than 60 political appointees at Presidency – Kwakye Ofosu
3 hours -
Lesotho shocked by Trump’s remarks that ‘nobody has heard of the country’
3 hours -
Health authorities hail US-based group for supporting treatment of Non-Communicable Diseases in Sekyere Central District
3 hours -
Popular US preacher donates ICT lab, library to Abasua community to improve education
4 hours -
‘Akufo-Addo’s excellent management of COVID-19 secured election 2020 victory’ – John Boadu
4 hours