Mobile Telecommunications Network (MTN) has explained that it has stopped the sale of its starter packs across the country since October 8, 2007.
In reaction to a directive from the National Com¬munications Authority (NCA) for under performing mobile phone service providers to stop the sale of new access lines, among others, MTN said it was on the verge of communicating its action to the NCA.
"MTN has and continues to engage with the NCA to discuss the measures it has proactively been taking, prior to and following the launch of its brand in Ghana, to ,ensure that its customers have value for money," the statement said.
It said the company had noted an astounding response to the brand following its launch in August this year, adding that "MTN, therefore, instituted measures to manage growth and enthusiasm against existing and planned capacity".
It said the company recently announced additional capital investment to increase capacity coverage requirements and speed up rollout activities.
"We were pleased to have received a commitment from the NCA, reiterated in its press statement, to drive support regarding these and other operational issues challenging the industry," the statement added.
With regard to directives in relation to interconnect issues between MTN and OneTouch, it said communications spanning the six months indicated that the existing issues regarding interconnect problems did not fall within MTN's area of control.
"Correspondence from MTN, on which the NCA was copied, articulates the need for OneTouch to provide sufficient capacity on the links with our network to address the congestion issues," it said.
The statement said MTN had also highlighted major concerns regarding a very significant number of poor quality international calls being terminated on its network by Ghana Telecom through channels meant for domestic interconnect traffic which also created congestion and noted that "we are yet to have those concerns addressed".
Source: Daily Graphic
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