In today's world of financial crises, currency fluctuations, and terrorist threats, coping with the unexpected isn't just a good leadership skill, it's critical.
Here are three ways you can improve your response to, and minimize the impact of, inevitable disruptions:
- Have a back-up plan. You may not always be able to rehearse Plan B, but you should have alternative approaches that can help get you out of a bind. In the absence of actual plans, mental flexibility can help you respond more quickly.
- Speed up communication. Information needs to move through your company quickly and efficiently. Find ways you can collect and disseminate data in short cycles.
- Instill values. Values help people know the right thing to do without being told or waiting for permission. They also bind a company together when surprises happen and therefore can help companies recover more quickly.
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