miLife Insurance has been commemorating its Customer Service Week with some teachers in Kumasi, reiterating the company’s commitment to transparency, fairness, and financial security.
Chief Executive Officer, Kwaku Yeboah-Asuamah, says miLife Insurance recognizes the strong relationships built with customers over the years.
He led his team in this year’s exercise at the Bantama Presby School in Kumasi, reflecting the company’s dedication to giving back to the community.
The Customer Service Week is under the theme “Building Lasting Bonds,” highlighting the commitment of miLife Insurance to partnerships, rooted in trust, integrity, and a shared vision for a brighter future.
For the past five years, the company has celebrated this special week by sharing cakes, drinks, branded T-shirts, jerseys and books with selected schools across the country.
Mr. Yeboah-Asuamah noted insurance was founded on the principle of pooling resources to protect one another, a tradition miLife proudly continues, offering financial security and peace of mind.
He is however concerned about the threat of insurance fraud.
“Fraudulent claims divert resources meant for genuine cases, putting the entire system at risk. Let me be clear: fraud is illegal, and those involved could face severe consequences, including jail time. For example, we’ve encountered cases where professionals falsely reported the deaths of their parents, only for investigations to reveal the truth,” he said.
The services of miLife Insurance was commended by some customers, including Adjen Frimpong, an executive of the Ghana national Association of Teachers (GNAT).
“I have been with miLife since 2014 and attest to their professionalism and prompt payment of claims. They don’t delay in ensuring customers access their claims and will recommend them to everyone,” he said.
miLife seeks to leverage on its customer loyalty in building lasting bonds for years.
Latest Stories
-
Judicial Service: Anti-LGBTQ+ Bill cases not ready for hearing
10 seconds -
The CERMES Foundation & Tema Metro veterinary office combat rabies
14 mins -
‘Let Love Lead’ organises +233 Peace March ahead of December Elections
20 mins -
Alan is the 3rd force Ghanaians are crying for – Suma Manhene
29 mins -
Africa Rugby, NSA appoint Normalisation Committee to oversee operations and elections of Ghana Rugby
33 mins -
Vote against NPP for denying you representation in Parliament – Asiedu Nketia to Guans
35 mins -
Alan pledges bold constitutional shake-up to empower chiefs
1 hour -
Half Year: UBA grows earnings by 40% to $1.78bn, declares interim dividend of $0.003 per share
2 hours -
Torgbui Salu III calls for peaceful voting and unity among citizens
2 hours -
FirstBank Ghana recognised for excellence in Customer Service at 2023 Ghana Customer Satisfaction Index Awards
2 hours -
Ex-police commissioner Fosu Agyeman releases first gospel song
2 hours -
GAWU takes campaign against child labour to fishing communities in Volta Region
2 hours -
FirstBank senior management donates to Children’s Block at 37 Military Hospital
2 hours -
Sanitation Minister calls for collective action in protecting water bodies
2 hours -
‘Galamsey’ hampering baptism of new converts in rivers and streams – SDA Church laments
2 hours