The Ghana Airports Company Limited (GACL) has apologised for the disruption in the check-in systems at Terminal 3 of the Kotoka International Airport on Tuesday, July 16, 2024.
The incident occurred at approximately 7:51 PM and lasted for about an hour, causing delays in passenger processing and airline turnaround time.
The disruption was caused by a fibre optic system failure due to ongoing excavation works by the Ghana Water Company Limited (GWCL) along the fibre path of Telecel Ghana Limited between Cantonments and Teshie Nungua.
The GACL also dismissed claims that the disruption was related to a power outage (dumsor).
Passengers were promptly informed of the situation through regular updates via intermittent announcements. The issue was efficiently managed using backup internet service, allowing airlines to eventually depart for their respective destinations.
GACL management has extended sincere apologies to passengers affected by the downtime and assured them of its commitment to providing seamless facilitation through all airports operated by GACL.
Read the press statement below:
Latest Stories
-
‘Speaker’s declaration of vacant seats sets a dangerous precedent’ – Kwaku Azar
40 seconds -
Election 2024: Ghana to strengthen peace, stability – Akufo-Addo assures
2 mins -
Obuasi SHTS wins 2024 Stemnnovation competition
8 mins -
Akufo-Addo gov’t has outperformed NDC in Zongo communities – Ben Abdallah Banda
13 mins -
Ghana’s industrial sector sees mixed performances in second quarter
23 mins -
Journalists urged to avoid victim-blaming narratives in road crash coverage
26 mins -
Vote for positive human development – Nana Kwame Bediako
43 mins -
GES releases 2024/25 academic calendar for Basic and Senior High Schools
45 mins -
Chambas appeals to Ghanaians to ensure violence-free elections
1 hour -
We need to hang our coat on private sector – Nana Osei Bonsu on path to economic recovery
2 hours -
I was suspended in SHS after making a dance video with my uniform – Lisa Quama
2 hours -
Unemployed man sentenced to 5 years for causing harm
2 hours -
GTA gears up for National Tourism Awards 2024
2 hours -
Police foil robbery attempt, arrest four suspects
2 hours -
EU leaders set course for tougher policy to send back irregular migrants
4 hours