With customer service as a focal point of its business, Total Petroleum Ghana Limited, a leading oil marketing company in the country, embarked on its regular Top Service week to interact with customers and give them utmost service delivery.
During the week-long activity in March 2019, management and staff of Total Petroleum Ghana Limited visited selected service stations nationwide to serve customers along with their station attendants. Among other activities, customers enjoyed free under bonnet checks, tire pressure, windshield cleaning and maintenance tips for prolonged vehicle engine life and performance.
The Sales and Marketing Manager of the affiliate, Abdul-Rahim Siddique, who visited Abossey Okai 1 and Korle – Bu TOTAL Service Stations noted that the company had made available a comprehensive line of motorist services encompassing a full range of quality Total Lubricants, TOTAL EXCELLIUM fuel that helps motorists save money, and services like the Café Bonjour, Car Wash Center, and state- of- the- art Lube Bays to give comfort to the customer.
The company in its drive to offer an environmentally friendly environment keeps refurbishing its service stations to a modernized standard with a touch of innovation. For instance, solar kiosks were introduced at selected stations in Accra to offer secure phone charging and WIFI outlets for customers as they fuel up, pick a quick confectionary at the shop or even as they enjoy a convivial moment with friends and family at partner food corners like KFC, Sesnas, Calitos and so forth.
He added that “the customer service week is a unique moment for Total to take stock of the needs of customers and provide them with the desired service”
Latest Stories
-
Kamal-Deen Abdulai urges Nanton to help NPP break the 8
15 mins -
TVET is not a dumping ground for underperforming students – C/R Minister
17 mins -
BoG Governor calls for increased preparedness to respond to emerging financial sector challenges
35 mins -
IGP calls on public to aid Police in ensuring peace during 2024 election
59 mins -
Miner jailed, fined for stealing motorbike worth GH¢13,500
2 hours -
Dozens killed in Pakistan sectarian violence
2 hours -
Police place GH₵20K bounty on group over election violence threats
2 hours -
From classrooms to conservation: 280 students embrace sustainability at Joy FM/Safari Valley’s Second Eco Tour
3 hours -
Jordan Ayew’s late goal not enough as Leicester lose at home to Chelsea
3 hours -
Global Crimea Conference 2024: Participants reject Russian claims to Soviet legacy
3 hours -
Jospong Group, Uasin Gishu County sign MoU to boost sanitation services in Kenya
3 hours -
Thomas Partey stunner helps Arsenal overcome Nottingham Forest
3 hours -
Over half of cyber attacks in Ghana, rest of Africa target government and finance, says Positive Technologies
3 hours -
Academic City unveils plastic recycling machine to address plastic pollution
4 hours -
Maddison scores twice as Tottenham inflict a fifth successive defeat on Man City
4 hours